FAQ

Get all the answers to your questions below and do not hesitate to contact us if you have any further queries.

What is the best process for my roof type

For concrete/slate/clay tiles no older than 70 years – Deep clean.

Older or more fragile – Soft wash only with treatment.

will it make a mess

Yes it’s a messy process but we take before and after photos if everything and part of the sign off is to check you are happy with the clean up.

will you take the rubbish away

Yes we will.

Will you clean the gutters

Yes they will be fully cleaned and if required we can send you all the before and after photos.

Do you need scaffolding

A site survey would be carried out and then access etc would be discussed.

will it make a mess in my neighbours property

Yes this can effect your neighbours but before any work commence we will speak and explain to your neighbours what we are doing and again all mess will cleaned down at the end of the job and we will check they are also happy.

will it damage my roof

We ensure all works carried out will not cause damage or water ingress. We would check the integrity of both the roof and felt before we started and advise at this point if there are any concerns.

will you replace broken /slipped tiles

Yes we allow for up to 20 tiles (not including slate as specialist roofer required) but not including ridge/hip or 3 rows adjoining either as would all need re bedding, we would of course advise you if you needed a roofer.